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Founded: 1743 (1999 as an AUS lender)

Lender Type: International Bank

Owned by: Euronext Listed

ING started out as a Dutch bank but today is one of the world’s largest and most influential global banks. In Australia, ING is the country’s Most Recommended Bank and has financed over 475,000 home loans to date. While a huge financial institution, ING operates online only, distinguishing them from other big banks. This gives them the ability to pass their costsavings on to the customer in the form of competitive rates and great loans. They do however have a notably conservative lending policy, which can make qualifying for a home loan with ING difficult for nontraditional borrowers.

Key Benefits

Competitive rates even with low deposits
Low fees
Fast loan approval times


Won’t accept borrowers with bad credit
Selfemployed borrowers may find income verification difficult
No branch locations

Home Loan Products


Home Loans Description

Mortgage Simplifier

Get a competitive variable rate and save on fees with this straightforward home loan product. You can make free extra repayments and then redraw your additional funds when you want with BPAY. Depending on how much you borrow, you may also be eligible for interest rate discounts, making this an even more affordable loan product.

Orange Advantage

For borrowers who want more options, ING’s Orange Advantage is a full featured product. You can use your 100% offset facility to reduce your interest payments or choose to split your loan to balance your loan with the flexibility of a variable rate and the stability of a fixed rate. Put more of your money towards paying down your loan with no application or monthly service fees. Borrow less than 90% of the purchase price and you can benefit from discounted rates.

Fixed Rate Loan

Fix your home loan interest rate for one to five years with ING’s Fixed Rate Home Loan. You can still take advantage of the interest savings of an offset account of you split your fixed rate loan with the Orange Advantage variable rate loan. As with the other ING loans, you won’t have to pay any monthly service or application fees and you can enjoy rate discounts the larger your deposit, the lower your rate.


How do I find my ING Home Loan Fees?

None of ING’s home loans charge monthly fees. Most don’t require you to pay an application fee either, with the exception of the Fixed Rate Home Loan (where a one off fee of $499 applicable) or the Fixed Rate Lock In (a $749 fee)  However, there are some other upfront fees to be aware of when it comes to applying for a mortgage with ING Direct. All ING home loans charge an upfront settlement fee of $299. You will also have to pay a property valuation fee, but ING covers up to $225 of this cost on your first evaluation (or, up to $750 for loans over $1 million) If there are any changes to the letter of offer between disclosure date and settlement, you will also be liable to pay a $250 fee. Like most home loan providers, ING also charges a discharge fee of $250 if you choose to exit or refinance your mortgage early. You can get a full breakdown of all of ING’s Home Loan fees here.

How much can I borrow on an ING Home Loan?

The amount you can borrow for a home loan with ING Direct depends on your individual financial situation and needs. This includes the amount you have saved for a deposit, your spending habits and history and the price, whether you’re a first home buyer and the price of the property. The best way to determine your borrowing power is to use ING’s ‘How Much Can I Borrow’ calculator. While some of ING’s home loans have a maximum LVR (loan to value ratio) of 80%, others like the ING Fixed Rate Home Loan and ING Orange Advantage Loan allow you to borrow up to 95%. eChoice’s experienced brokers can help you compare hundreds of home loans from banks like ING to help you find the right choice for you.

Why won’t ING negotiate their Home Loan rates?

It’s worth being aware that generally, ING Direct does not negotiate on their home loan rates for existing borrowers. This may be because they are already quite competitive with their rates, compared to some of the other large banks. However, if you are unhappy with your rate and looking to switch to another provider, they may be able to make an exception.

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