New Lender Accreditation

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If you have never had an accreditation with a lender before, or your accreditation with that lender has been inactive for over three months, please complete the appropriate new forms below.

If you are transferring your existing accreditations and it has been less than three months since they were made inactive, please select Transfer Lender Accreditation.

Please complete all forms which can be typed into in Adobe Acrobat prior to printing and signing as a number of our lenders will not accept forms which are handwritten.

Please be aware of the following:

  1. Commonwealth Bank, Liberty Financial, Pepper Home Loans, St George and Westpac do not use forms for their accreditation process. Broker Support will initiate the accreditation process with these lenders once you are fully on-boarded with us and have notified us that you wish to be accredited with them. For accreditation with CBA, you will need to complete an online test and an online accreditation application form.
  2. Citibank – requires you to complete an application online. Please visit Citibank’s Mortgage Broker Portal. Select the Accreditation tab within the webpage and select Click here to start the accreditation process. Complete the required details and Citibank will get in contact with you. They will send the training and assessment material that is needed to complete the application.
  3. Bankwest – If you currently have a mentor please contact Broker Support at in regards to applying for Bankwest accreditation. Bankwest will now require a signed Bankwest Mentoring Agreement (aligned to industry standard) for brokers seeking accreditation with less than 2 years industry experience.
  4. La Trobe – please visit their website to complete the online application form.
  5. AMP Bank requires you to register for and attend a training session. You will also need to complete their online accreditation application. Please visit
  6. Firstmac – please visit and select Get Accredited. Complete details and view an accreditation video. Once completed Broker Support will receive a Firstmac Accreditation Approval email. Broker Support selects activate and this will generate a notification to Firtsmac who will issue the broker’s accreditation code.
  7. Global Capital Commercial – please visit their website to complete the online application form.
  8. Heritage Bank requires you complete accreditation online. Please visit to watch the online accreditation video and complete a quiz. Following that, Heritage Bank will email you a Broker Accreditation Form along with a Certificate of Completion. Please return the completed form to